NGB© Feature
NGB© is crafted to streamline and automate processes related to subscription, billing, and revenue management. This encompasses tasks such as handling product catalogues, usage metering, invoicing, payments, inventory, orders, customer relations, and delivering comprehensive business intelligence and analytics.
Product Catalogue
NGB© facilitates diverse billing models, covering one-time, recurring, and usage charges. It includes functions like discounts, promotions, GL tagging, industry-standard product catalog definitions, and flexible configurations for offers and services. The system highlights the ability to categorize and restrict packages to specific target segments.
NGB© facilitates diverse billing models, covering one-time, recurring, and usage charges. It includes functions like discounts, promotions, GL tagging, industry-standard product catalog definitions, and flexible configurations for offers and services. The system highlights the ability to categorize and restrict packages to specific target segments.
Order Management
NGB© offers a fully configurable, event-driven BPM framework with seamless conversion from quote to order. It supports various processes, including verification, approval, assignment, survey, installation charging, and notifications, allowing flow-through configuration for actions like connecting, disconnecting, suspending, resuming, and upgrading/downgrading orders.
NGB© offers a fully configurable, event-driven BPM framework with seamless conversion from quote to order. It supports various processes, including verification, approval, assignment, survey, installation charging, and notifications, allowing flow-through configuration for actions like connecting, disconnecting, suspending, resuming, and upgrading/downgrading orders.
Leads & Quote
Empower your growth journey with our Leads and Quotes features. Effortlessly capture potential opportunities through streamlined lead generation. Create and send professional quotes with ease. Elevate your business with tools designed for efficiency and success.
In the fast-paced world of business, managing leads and creating accurate quotes are pivotal aspects of customer relationship management (CRM). A robust CRM application goes beyond mere contact management; it seamlessly integrates lead and quote management, providing businesses with a comprehensive solution for customer acquisition and revenue generation.
Customer Management
NGB© encompasses contact management, customer on-boarding, and overseeing the customer lifecycle. It provides mobile apps and web portals for both customers and wholesalers, offering a high-end, comprehensive 360-degree view. Additionally, it supports configurable flow-through trouble ticket and work order processes, along with alerts and notifications.
In the dynamic landscape of subscription-based businesses, effective customer management is the cornerstone of success. NGB© emerges as the game-changer, offering a comprehensive solution to streamline and elevate your customer management strategy.
Elevate your customer management game with NGB©. From personalized interactions to data-driven insights, NGB© is your all-in-one solution for fostering meaningful and lasting customer relationships in the subscription economy.
Usage Metering
In the ever-evolving landscape of usage-based billing, NGB© stands out with robust Usage Metering and Mediation capabilities. Seamlessly integrating precision and flexibility, our system empowers businesses to manage and monetize usage data efficiently.
NGB© facilitates templatized loading of usage data with dynamic support for Unit of Measure (UOM) and Rating Metrics. It accommodates various rating structures, including flat, linear, tiered, and threshold ratings. It also supports Free GBs and implements the Fair Usage Policy (FUP) with thresholds and notifications based on usage consumption.
BI & Analytics
Unlock the power of data with NGB©. Our advanced Business Intelligence (BI) and Analytics capabilities redefine the way you understand, analyze, and capitalize on your subscription-based business.
Elevate your subscription-based business with NGB© BI and Analytics capabilities. From real-time insights to customer-centric analytics, our system empowers you to make data-driven decisions, maximize revenue, and exceed customer expectations.
It enables Real-time Data Insights like Live Dashboards, Customizable KPIs, Revenue Optimization and Operational Efficiency Customer-centric Analytics.
Convergent Provisioning
NGB© meets precision with Convergent Provisioning. Seamlessly orchestrate and automate provisioning processes across diverse services, ensuring a unified and agile approach. Experience the convergence of technology and simplicity for a streamlined provisioning journey that adapts to your evolving business needs.
Empower your business with NGB©, a robust solution designed for seamless provisioning and de-provisioning across diverse platforms including Telecom networks, Internet services, IoT devices, SaaS applications, OTT platforms, and more. Our platform ensures efficient resource allocation, scalability, and agility in service delivery.
NGB© Provisioning engine supports Multi-platform Provisioning like Telecom Network Provisioning, Internet Service Provisioning, IoT Device Activation, SaaS Application Provisioning and OTT Platform Access.
Inventory Management
NGB© oversees multi-city warehouses, suppliers, and repair centers, managing organizational stock points. It tracks purchase vouchers, Goods Received Note (GRN), and material transfers, with features like item tracking, inventory lifecycle management, goods return vouchers for permanent disconnections, and device status as good, faulty, refurbished, or blacklisted.
The Inventory Management System is a core Enterprise Resource Planning (ERP) capability designed to streamline and optimize the logical inventory management process. It encompasses a range of functionalities including Material Receipt Note (MRN), Goods Receipt Note (GRN), Goods Return Voucher (GRV), Stock Transfer, and other modern capabilities for comprehensive inventory control.
Billing & Settlement
NGB© provides flexible billing options, including on-demand, regular, and Performa bill runs, as well as bills on behalf (B2B2C). It accommodates customer billing (B2C), retailer, wholesaler, and franchisee billing (B2B), offering detailed and summary invoices. The system uses adaptable Jasper templates for various invoice types and allows for email delivery of invoices.
The Billing and Settlement module of the Subscription Management and Billing System is a comprehensive solution designed to handle customer billing, multi-party settlement, and commission management. This module ensures accurate, transparent, and automated financial transactions for both one-time and recurring billing scenarios.
Customer Billing includes key capabilities like One-Time Billing, Recurring Billing, OnDemand Billing, Multi-Party Settlement including Partner, and Vendor Management and Settlement Periods.
Collection & Dunning
NGB© incorporates automated collections workflows, payment reminders, grace period management, customer communication logs, account suspension policies, automated payment plans, credit control management, and dynamic dunning strategies, ensuring efficient and well-organized collection processes.
The Collection and Dunning module in our Accounts Receivable (AR) system is designed to optimize the management of overdue payments and streamline the collection process for subscription-based businesses. This module ensures effective communication with customers, timely payment reminders, and a systematic approach to handling outstanding invoices.
The Collection and Dunning capabilities in our AR system aim to empower subscription-based businesses with a proactive and systematic approach to managing overdue payments. With customizable dunning strategies, multi-channel communication, and real-time monitoring, this module ensures a streamlined and efficient collection process.
Payment, AR
NGB© accommodates diverse payment methods such as cash, cheque, wallet, credit, debit, & net banking. It enables automatic clearance and accessibility via multiple channels like mobile apps, third-party tools, and web portals. It manages credit/debit memos, facilitates deposits/refunds, and addresses issues like reversals, cheque bounce, and payment transfers.
The Payment and Accounts Receivable (AR) module in our Modern Subscription and Billing System is designed to provide a robust, flexible, and convergent solution for managing subscription businesses across diverse market segments. With support for multiple payment methods, this module ensures seamless transactions, efficient revenue collection, and a positive customer experience.
NGB© has pre-integration with multiple payment gateways to Facilitate secure and seamless payment transactions & also has pre-integration with multiple Financial Systems to Ensure synchronization with overall financial operations.
The Payment and AR module will prioritize security measures to safeguard sensitive financial data. Compliance with industry standards such as PCI-DSS and GDPR will be integral to the system.
Revenue Assurance
NGB© guarantees the accuracy of revenue through activities like usage auditing, rate plan validation, monitoring usage thresholds, and automating revenue recognition. It analyzes revenue leakage, manages errors, conducts audits of subscription lifecycles, and ensures compliance with regulations.
NGB© Provides a holistic view of the revenue lifecycle, Ensures the accuracy and consistency of financial data, Identifies anomalies and irregularities in revenue patterns, enables proactive decision-making based on revenue predictions, Detect and rectify revenue leakages promptly, ensures seamless collaboration with external data sources, Provide real-time visibility into revenue assurance metrics and Enhance accuracy through continuous learning.
Ready to experience NGB for yourself? Go for it.
Our Testimonials
I want to express my sincere gratitude to the Trigital team for their invaluable assistance in conceptualizing and bringing to life my passion project. The entire journey, from design to launch, was seamless and delightful. I am absolutely ecstatic about the end results. Their expertise and professionalism truly made the entire experience effortless and enjoyable.
Trigital has truly been an invaluable partner in our journey to success. Their unwavering dedication to quality and exceptional customer service sets them apart. I wholeheartedly recommend Trigital to anyone seeking a remarkable experience. Our encounter with them was nothing short of amazing – their top-notch product and outstanding customer service made the creation of our platform a seamless and satisfying process.
Trigital plays a crucial role in our digital evolution, demonstrating expertise in Property Management Platform, design finesse, and cutting-edge technology. Teaming up with New Look Vision in the US and Canada, Trigital helps establish a dominant omnichannel presence, reinforcing our status as the top Property Rental Search in America. Exceptional design and collaboration are key in managing property effectively.
Trigital's expertise propelled a 30% boost in supply chain speed, 20% waste reduction, and a remarkable 40% surge in online orders, elevating customer satisfaction. As our comprehensive IT partner, they seamlessly manage everything from development to cloud services, liberating us to focus on sustainable growth. Partnering with Trigital has been an exhilarating journey towards success.
Partnering with Trigital has revolutionized our operations by decentralizing IT operations to distributors, reducing customer incidents by 40%. This integration not only cut management costs but also seamlessly incorporates SMS and network solutions, saving us from additional IT concerns. Trigital has transformed collaboration with partners and distribution, enhancing efficiency and customer satisfaction significantly.
Partnering with Trigital transformed our operations by decentralizing IT to distributors, leading to a remarkable 40% reduction in customer incidents. Their scalable system seamlessly integrates SMS and network solutions, cutting management costs, and significantly enhancing efficiency and customer satisfaction, making our collaboration seamless and highly effective.
